Information we collect, use and store.
SafeVPN.net, as a online service provider, require users to provide contact information, such as name and e-mail address, as well as other necessary data to set up and maintain services. All information will be used to contact users regarding products and services offered by SafeVPN.
SafeVPN.net never sell or share your information to a third party unless ABSOLUTELY NECESSARY to conform with a legal requirement.
All information about users that is maintained on our systems is protected using industry standard security measures.
Anti-Money Laundering Policy
SafeVPN.net strictly prohibit the use of our servers for money laundry activites. We views Money Laundering as a serious criminal offence and limit transaction amount to 1000 Eur or 5000 Eur a month.
For prevention of disagreements and claims service keeps the information on payments arrived on account of service fees.
Users shall not use SafeVPN services for chain letters, junk mail, spamming, or any use of distribution lists.
SafeVPN.net are zero tolerant regarding spam. If we receive abuse regarding your account it will be suspended immediately with NO refund.
Cancellation and Refund policy
All orders are covered by a 3 day money back guarantee. We can prolong this period per your reasonable request.
We highly recommend users who are having any difficulties to contact our support.
To cancel and claim a refund you must submit form in Customer Area.
Please note remain balance can not be refunded.
Please note cancellation process can take up to 5 business days.
Payment may be made using PayPal. DalPay Retail is the reseller of services provided by Feel Safe, Inc. dalpay.is FEELSAFE +1877-8657746 may appear on your card statement.
Some banks and credit or debit card issuers may charge you an international processing fee. This international service fee is controlled and charged by your bank, or card issuer. See IntlServiceFee.com.
SafeVPN.net do not monitor, collect or store logs for any users activity. However we record time, bandwidth used during the connection and IP address when User connect and disconnect to our service.
This data is regularly cycled within our servers.
Logs can be used to track abuse of our service by users who might wish to use service in order to engage in illegal activity such as hacking, credit card fraud, spamming, etc.
Please do not hesitate to contact us with any questions.